Sep 04

An Outsourcing Case Study

By Matthew Moody | Property Investing

Managing Yourself or Outsourcing to The Professionals?

I’m known for being hot on systems but if you are just starting out or if you have properties yourself, what can you outsource and what should you keep in-house?

When I first got started, I managed everything:

  • Marketing
  • House administration (ie utility bills, insurance)
  • Tenant administration (ie rent, paperwork, viewings, moving in/out)
  • Accounts receivable
  • Account payable
  • Maintenance
  • Business development
  • Book-keeping & Accounts

And a whole heap more that took time and effort to do.

And the thing is, nobody is ever going to be great at everything – it isn’t possible.

It took me two months to figure out that it would be better for somebody else to take on the jobs that I wasn’t good at and let me focus on the things I was good at.  It actually took over five years to properly set up our systems and processes to allow me to hand 90% of the business to outsourced and in-house staff.

Here’s how I did it:

Year Outsourced Task Why
Year 1 1) Annual accounts and tax returns straight away.

2) Gardening & cleaning after 6 months

3) Maintenance

1) Whilst I understand numbers, I haven’t got the energy to do them myself.

2) By doing it myself, I knew the time and standards required

3) No enjoyment so why do yourself?!

Year 2 1) A Property managed as a test 1) First manager had conflict of interest; second manager rescued things!
Year 3 1) Marketing for tenants online

2) Book-keeping

3) Management of portfolio

4) Opened up lettings business

1) Tested a PA on marketing tasks.  Then outsourced lead generation.

2) Moved to accountants.

3) Gave management to manager.

4) Systems and people already in place so made sense to expand where we could.

Year 4 1) Developed systems in all areas

2) Expanded lettings business

1) Expansion = slippage without standards.  Systems created for consistency in portfolio

2) Systems = Expansion.

Year 5 1) Accounts Payable / Receivable

2) Bad debts

3) Office

4) Apprenticeships

1) Outsourced to Experts who are unbiased and professional.

2) Still trialing different companies.

3) Home and Work.

4) To assist with administration/customers

This is only a snapshot but allows you to follow a logical progression and consider how your business can benefit from outsourcing.

Outsourcing and modifying systems never changes but you can quickly get to grips with the right ones for you by understanding the organization you need to run your business for you.

We cover this and much more in many of my programmes as well as in my book.  For more 1-2-1 assistance, why not work work directly with me to build your systems and processes to world-class level in just 6-12 months.  Look at the Mentoring section for more details.

Aug 31

Retire Through Property Investment Within 10 Years Pt 1

By Matthew Moody | Property Investing

Property investment can be a complicated process especially if you are a novice in this area of investment. Investing in property is not a get rich scheme like other people may think. It requires you to gain knowledge on the foundations of investment and property; and then to learn the strategies to effectively put them into practice.

This means that you must be experienced in the techniques, systems and strategies that make property investing safer for you to try and ensure that your chances of everything working out are much higher. If you jump right in – you will get burned. You have been warned!

The following are tips I heartily recommend you consider to lead you on your way to smart property investing:

1. Plan your goals.
Consider your long term and short term goals if it is either for retirement or making money in property investment. Before deciding to invest a large amount, meticulously plan everything starting from choosing the property to determining the perfect location. Consider whether you need a company to trade through. Set up these entities and put your plan in place.

2. Educate yourself.
Before you dive in; ensure you research and educate yourself. Soak up all of the information that is freely out there but also invest in the latest books, courses and audios that focus on your particular strategy so that you can become the best you can be – without having the experience of doing it yourself. Once you start investing in property, then it is extremely important that you invest in continuing your education and learning new tactics and tips that will help you in your business.

3. Choose an area.
The investors who focus on certain areas are the investors who in the long-run benefit. Following a scatter-gun approach may mean that you end up with more properties but as they are very far apart you will risk inefficiencies in management, maintenance and travel. Choose and focus on one area and make that your golden goose.

4. Determine your chosen strategy
Do you want to refurbish and flip properties? Do you want to rent out to multiple people? Do you want to focus on the social housing market? Do you want to buy small 2-up-2-down properties and put in long-term tenants? Have focus and do not deviate.

5. Develop a power team.
In any financial venture, it is important to ask the help of experts and financial institutions for wealth and knowledge. The proper assistance is the key towards investing. You should always have a power team comprising of experts who can lend their expertise and professionalism.

6. Rent the property.
If you have a vacancy – you’re losing money! Always always always have your properties rented out! This is the only way to have a steady income. For every day your property isn’t rented is more days vyou losing money. Ensure you are using the most up-to-date tenancy agreement to protect yourself and your tenants.

7. It’s the long game that counts.
Property investment is a long-game and whilst you can make good short-term profits; you need to look out 10-20 years in the future. It’s essential that you are consistent and persistent. You have to follow and stick to your plan because you can become wealthy overtime. You may have a boiler fail one year that could wipe out most of your profits. But over 10 or 20 years – what will the overall house value have risen by? Planning out the future is the key to property investment.

8. You must learn to analyse properties quickly.
You will acquire this skill over time through experience. However do not get yourself caught up in the trap of “analysis paralysis” or literally overthinking everything.
Ask significant questions such as how much the property is really worth, can I get a discount off the asking price, what will it rent out for, how much will it cost me to convert it etc?

9. Negotiation skills are critical.
In property investment, the difference between a good deal and a great deal can often be just a few percentage points. Learning the art of negotiation is thus a skill that will set you up, not just for investing in property but also for wider life. Learn all you can, take some courses and then practice, practice and practice some more.

10. Build a business
Investing in property is not like investing in shares. You need to develop a business over time that serves you and your lifestyle in the best possible way. You should focus on the different elements of running the business. Whether its sale and marketing, operations, research, finance or governance; building a solid business will prove to be the answer to longevity and stability for you.

Property investment can be a risky venture if you get it wrong. Therefore, it is necessary to follow the correct strategies to ensure that you are venturing down the right path.

With these skills in place, you can therefore plan out the next 10 years and how you can retire through property.

There are many plans you can choose but if your aim is to “retire” from a day job, then property investment can be the way to do this slowly but surely.

Watch out for Part 2 coming soon where I take you through two examples of how you can effectively “retire” from property within 10 years.

Nov 03

Recession-Proof Cashflow Strategies

By Matthew Moody | Property Investing

In today’s market with uncertainty only a capuccino away, interest rates potentially on the rise, rumours of a capital crash costs seemingly doubling over night, it is crucial that you implement cashflow strategies into your portfolio.

But what is cashflow and how does it impact me?

At its very basic, cashflow is the money that you have left after all of your income has come in and all of your expenses have gone out.  It can be very easy to overlook when things are doing well – but when they aren’t, it’s crucial that you focus on ensuring a positive return at the end of every month.

Cashflow Strategy 1: Rent Your Properties

This strategy is very simple but you’d be surprised at how many landlords allow one of their properties to become vacant.  This may even be you – do you have one, two or more vacant properties right now draining your cashflow?

If so; your immediate priority should be to get this rented – even if you have to take a short-term hit.  By this I mean, if you have lower the rent below what you really want in order to get your property filled – then do it.  I’ve taken hits of £50 to £200 on a month sometimes to get a property full but this short-term approach will ultimately serve you well as the added cashflow (even if it is slightly negative) will ensure that the portfolio as a whole should be cashflow positive.

Top Tip: A lot of landlords now are using the Local Housing Allowance to boost rents because often, they will pay more than a private tenant – such is the demand for social housing now.

Cashflow Strategy 2: Manage Your Expenses

This one is crucial and could make or break you very quic

Every expense needs to be justifiable and beneficial to your long-term aims.  It is also worth reviewing all major expenses at least quarterly to investigate what you can reduce.

So, perhaps your long-term aim is to buy 3 properties this year but so far, you’ve only bought one but you’ve been to 4 networking sessions a month.  STOP!

Networking is highly beneficial but it needs to be tempered with the right objectives – for instance, I generally allow around £100 in expenses for every networking meeting I attend outside of my immediate local area (20 miles or less) because this is the true cost after mileage, parking, subsistence, networking fee, drinks and kebab on the way home.  You get the picture.

So far this year, I’ve saved over £250 per month by switching my utilities to another provider; £50 in subscriptions I never used and another £150 through cutting out some networking sessions/meetings that were not productive.

Top Tip: Set a target for yourself of £100 savings and see how easy it is to reach this figure.

Cashflow Strategy 3: Lease Options

This is another way in which you can release additional cash flow from your properties.

The brilliance of this strategy is that the tenant you are appealing to is somebody that ultimately wishes to purchase the property from you.  They are highly unlikely to default, they’ll normally pay over market rent plus they’ll give you a nice deposit of 3-5% of the purchase value when they move in and they’ll pay around 20% every month in additional rent payments towards their deposit.

That attached to their longer-than average tenure (so no voids) together with their willingness to look after and maintain their new home means that this strategy is already starting to be implemented by many savvy investors.

Why This Strategy?

  • Larger Deposit
  • Above Market Rent
  • 20% Additional Rent Payments Towards Deposit
  • Long-Term Tenants

Top Tip: Advertise for Rent to Own clients FIRST before going and purchasing a house.  This way, you are secure in the knowledge that you have a number of leads that you can offer the property to.

Cashflow Strategy 4: Mixing It Up

Look at ways in which you can mix up the rental income from a particular property that you own or are considering buying.  You don’t just have to have one income coming in per property – you could generate multiple incomes from residential and commercial clients.

You can make substantial returns from small shops with flats above them, dividing a larger property into flats, getting planning permission for a corner plot build, renting out garages or parking spaces, providing corporate or short term lets – the list is endless.  You just need to sit down and think of some ideas outside of the box.

Here’s one I am currently trailing which is working great.  I own a lot of large detached houses with garages.  I’ve been renting these out successfully for the last couple of years for people who want to store a classic car, a sought-after motorbike or just general household junk.  I’m getting £20 to £40 per month for each garage – it’s not a huge amount but I’ve just increased my yield by up to £480 per year!

Top Tip: Look at any unused space in your property or garden and figure out what you can use it for.  We’re considering turning an old out-building into a small flat at the moment.

Cashflow Strategy 5: Sourcing

This is for a time-rich person who can go out there and start doing some deals.

Perhaps you haven’t got the funds to buy right now; perhaps you’ve got a good marketing system going and too many leads to know what to do with them, perhaps you want to build some cash up before you get investing yourself.  Either way, sourcing property for other buyers is big business.

You can do this in a number of ways:

  • Sell on unqualified leads
  • Sell on telephone qualified leads
  • Qualify and Package a deal
  • Package a deal with “lock-in” agreements and financing

All of these will give you varying levels of fees from £50 up to 3% of the property’s value at the top end.  It’s possible to make a very good living just sourcing and passing through deals to other clients.

Top Tip: Focus on one particular type of sourcing and become very good at that.  A niche market will always outperform a broad market so keep it focused and the customers will come.

Cashflow Strategy 6: HMO’s

For me, the holy grail of property investing and where the real cashflow returns are always made.

Take a property and rent it out by the room to young professionals.  You can expect to double or triple your yield instantly and the good thing is you can even do this on small 3 bed houses.

Let’s look at an example:

3 bed end terrace worth £125,000 with 3 bedrooms (2 doubles, 1 single) and 2 reception rooms.

What I would do is rent out four rooms, keep one aside as a communal area and take rental income of £1472 to £1645 per calendar month.  Take approximately £100 per month per tenant on bills and on an average 85% gearing, your monthly cashflow would be £497 to £670 per calendar month!

A lot of people believe that its hassle to run HMO’s and I have two comments on this.

Firstly, is it worth the hassle to take a 3 bed terrace from a 5% to a 16% yield?  I think so.

Secondly, it does take some time and effort to set up in the beginning but once you have a HMO running, it’s no more than a couple of hours per week per house.

Top Tip: Buy a 2-storey property with 4 bedrooms and 2 reception rooms giving you 5 bedrooms to play with for less than £200,000 and you will make at least £500 per month minimum.

Summary

Property investors have always been in the market for the long run.  But why not make great cashflow at the same time?   Ignore the negative press, lenders tightening up loans and the testing times ahead.

Instead, work on your cashflow in the next 12 months and keep your properties ticking over, then by the time of the next property boom, you’ll be a very wealthy player.

In the words of Jerry Maguire “show me the money” and the cashflow will keep you going.

Aug 23

Show Me The Money

By Matthew Moody | Property Investing

I love this clip and I think anybody serious about property should love it too.

After all, what is anybody in property investing for – unless they want a little piece of the pie.

We don’t go through all the heartache, the blood, the sweat, the tears, the disgruntled tenant, the broken toilet, the boiler and central heating going on a saturday night in december, the kitchen flooding, the non-paying obtuse tenant, the tax return, the worry, the stress, I could go on and on and on…

No, we don’t go through all of this for the good of our health.

We do it so that one day we can see the money (cashflow) coming trickling through, then roaring through.

Of course, if you have HMO’s, you’re pretty much going to see this roaring cashflow straight away – but always remember to keep some in reserve for a rainy day (!).

Enjoy this classic clip and make sure that you ask somebody everyday to “show me the money”.

Nov 25

HMO Management Service

By Matthew Moody | HMOs

If you've been struggling to find a reliable letting agent who can let our your property for you, then help may be at hand.

My main portfolio company, Stanford Knights Letting has been managing properties for years and due to recent staff hires, we are now expanding our services further in:

  • Northampton
  • Huntingdon
  • Bedford

I asked our Portfolio Director to put together a few words on why you should consider us for your letting needs and you can read what she has to say below.

If you are interested in our management services, then please contact me for a quick no obligation quote on what we can do for you.

WE ARE THE HMO MANAGEMENT EXPERTS

Why not let us manage your property and give yourself a break!

Do you find your rental properties time consuming to manage?

Do you find dealing with tenant issues a large weight on your shoulders?

Won’t it be great just to be paid from your property with none of the hassle?

Well help is at hand, we can do all this for you!

Stanford Knights Letting has years of experience renting property and is an expert in the HMO field and have a lot of experience with single lets.

We will offer a service second to none for you and your tenants.

We offer a full property management or lead generation service.

The full property management service covers everything from dressing rooms ready for new tenants to taking action when there are rent arrears or other discrepancies.

Why not hand all the hassle over to us and just take the profit?

Alternatively why not use our lead generation service.

Our skilled and very experienced team will advertise you property and daily search our numerous advertisers for leads matching your specifications.

Our managers will qualify these leads to ensure they match the specification provided by you.

You cannot go wrong with this amazing offer; why not contact us today?

Matthew and his team from Stanford Knights Letting has been managing my properties for a couple of years now. Before Matthew came on board my property business had become a second job, and I had little time for my family or myself. Now I have more time at my disposal as Matthew and his team provide a brilliant service, always ready to go the extra mile in taking care of my business. My rental voids have gone down, and the rent is paid on time ! I would highly recommend Stanford Knights Letting if you are looking for a team that will look after your property and your tenants giving you peace of mind and freedom !

Sunita Koshal
Financial Analyst